Important Information
Policies
To help make your stay at Holiday Inn Express Hotel And Suites Shreveport-West in Shreveport as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Clear, traveler-focused policies that support smooth, flexible stays.
- Check-In and Check-Out
Check-in begins at 3:00 PM.
Check-out is at 11:00 AM.
- Identification & Payments
A valid government-issued ID is required.
Major credit cards are accepted.
- Smoking Policy
The property is fully non-smoking.
- Pet Policy
Pets allowed with daily fees; service animals stay free.
- Cancellation Policies
Cancellation terms depend on the selected rate—flexible and non-refundable options available.
- Accessibility
Wheelchair-accessible public spaces, roll-in showers in select rooms, accessible parking, and Braille signage are provided.